The order arrived only a couple days after I ordered, which was a surprise because I was expecting it like a week or two later, so I was thrilled. Reviewed in the United States on November 20, 2014, Great sectional for the price! Color is a medium grey - not light, not too dark. Who is ED Magedson - Founder, Ripoff Report. Would buy something else if we had the chance. So, we took the risk and got this one. Richard owes me $326, which is the amount of the desk, tax and delivery, and the additional delivery fee. My plan is to give feedback on durability of the couch over an extended period. The order was also incomplete. Reviewed in the United States on February 28, 2018, This couch is great, good quality, comfortable, and bigger than I thought, and the best part was the package/parcel service, they assembled it for free, since the sirvice included it, Reviewed in the United States on September 20, 2018. Fabric is nice and smooth, kind of feels like a suede but doesn't leave the marks like suede. Corporate Advocacy Business Remediation and Customer Satisfaction Program. If you're in LA and want to support a local business and save some money you can't go wrong with them! I got the 3 piece set with included ottoman. Reviewed in the United States on February 17, 2016. decent for the price. So to confirm, THIS couch IS 117 inches in length and the chase measures to 84 inches. The couch is actually bigger than you'd think. This report was posted on Ripoff Report on 08/16/2017 02:00 PM and is a permanent record located here: We were not hoping to spend any more than $1000, so this is a steal. So darker than the picture but lighter than a true charcoal. The representative at Furniture Vision called me to coordinate and I liked having a clear and direct channel of communication with them just in case. Everything I was looking for and I would 100% buy again. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. WARNING! I actually had to remove one of the brackets and add some spacers under it and remount it so one of the brackets extended a bit further out from the frame so I could get the two brackets to meet successfully and slide in together. You literally can't beat this quality and price. For a $500 couch it is worth it. Check the other "sand" colored Poundex couch ad. Otherwise, the remainder of assembly is very easy. I would actually say that on the spectrum the couch is actually about half way between a true charcoal and what is shown in the picture. The order was finally delivered, but was left at the wrong address. Anyway, we decided we wanted something with a little more quality - grey, chaise sectional AND one that could be assembled either way (with moves in our future we want to be able to change the direction to fit new spaces). Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on February 19, 2018, Reviewed in the United States on September 19, 2018. Everything is zipped in the bottom of the couch and chaise which was a nice space saver (I intend on keeping extra blankets in the ottoman because it unzips underneath too!) You get what you pay for. This page works best with JavaScript. Reviewed in the United States on May 17, 2016, Very happy with the couch. Hiding negative complaints is only a Band-Aid. Very comfortable and so easy to put together-took less than 30 minutes. Add business hours. I'm a 23 year old women, average strength/superior intellect, and with a neighbor's help carrying up the stairs to my 3rd story apartment (you read correctly), I assembled it by myself in less than 2 hours AND I know that if we move, I can easily reassemble it the other way because it is pretty straight forward how the pieces work (if I were you, I would not waste money on having it assembled). It is very firm (which we love) and feels like you're lying on a mattress - I feel like the cushions will hold up well. It comes in two boxes and very easy to install. Please make sure that you are posting in the form of a question. It is not Super comfortable. My son, who is 6ft can stretch out fully on the chaise. Thought Velcro would work but it didn't. You will need at least 2/3 people depending on their size. Cushions seem really firm at first, but the support is soooooooo awesome - and they do get a bit less stiff with time. Cushions are a little firm but not like rocks, it is a nice and comfy and you don't sink down. I was worried about the couch looking like dorm furniture, but it does not! Make sure you have help there when it is delivery because it is way to heavy for 1 person to lift. At first this couch looked great and, while a bit stiff, Reviewed in the United States on September 21, 2016. I was nervous to gamble on a couch online without sitting on it first, or knowing how accurate the color would be. Reviewed in the United States on May 31, 2018, Was initially concerned about this purchase, I've never purchase Furniture online, but I'm so glad I did. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Baught what I thought would be a wonderful L-shaped sofa, less then six months later a seat cushion is cracked and I am not even able to buy a replacement cushion. It is soft, and although it is not a designer couch, it would look great in the average home! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. The order arrived only a couple days after I ordered, which was a surprise because I was expecting it like a week or two later, so I was thrilled. This is the best way to manage and repair your business reputation. The color is a little lighter than what photos show. I've used 2.5 cans of Scotch Guard on this couch to protect it against stains, and I still need one more can, this is a huge couch. Reviewed in the United States on October 28, 2019. We were looking at department stores in San Francisco before we started our couch buying journey, to get an idea of what $1800-$4000 couches felt like. I will start this review by saying, this will be a long term review. My only, and I don't want to use the word complaint, but the only thing that I was frustrated with, where the brackets that attach the sofa to Chase. Find helpful customer reviews and review ratings for 2-Pcs Sectional Sofa and ottoman By Poundex at To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Top subscription boxes – right to your door, © 1996-2020,, Inc. or its affiliates. Coronavirus Covid-19 order masks now?? More of a mint teal. All rights reserved. Now, after very light use for 9 months, it is SO uncomfortable we can barely sit on it. couches were very sad excuses for furniture, I'm happy to say this couch truly feels like something we will be happy to have in our house for the next couple years.

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